I have used Culligan water services for over 20 years. Everyone I have been in contact with there has been great from the person who answers the phone to the young man Angel who delivers our salt for the softner. Angel has always come when he is sch. to come, smile on his face and places the salt in the softner and leaves some extra bags as I ask. He is kind, always willing to assist, listens and has great customer service. I am very glad he delivers the salt for our unit and recommend Culligan highly.